Saint-Gobain, a leading company in the flat glass sector since 1889, turned to Sinergest for its need to computerize the management process for Documents, Non-Conformities, Corrective Actions, and Complaints through the use of Sinergest Suite platform.
For Saint-Gobain Glass Italia, digital transformation represents an opportunity for modernization, but also a complex and multifaceted challenge.
The transition from traditionally manual processes to digitized and centralized workflows did not only mean adopting new technologies, but above all ensuring rigorous control and high security at every stage of the operational cycle.
The challenge was therefore to adopt a flexible software platform that could also guarantee fast and efficient information exchange without interrupting the daily workflow.
What software solutions have been adopted?
Document Management Software: From the initial approval stage to controlled distribution, every document will be tracked and managed digitally.
Complaint Management Software: In order to respond promptly to reports, the complaint management system has been designed to centralize information from area managers and warehouse managers.
Non-Conformity and Corrective Action: The digitization of processes related to non-compliance and corrective actions will transform internal quality management.
Thanks to its collaboration with Sinergest, the company has turned challenges into opportunities, laying the foundations for a future increasingly focused on innovation and quality.
